Terms & Conditions
Advance or credit card payments are accepted.
Delivery takes place by registered mail (plus postage fees of only € 5 per order from Germany, or € 7 per order from abroad).
We also try to fulfil orders with late payment, but in this case can no longer guarantee the reservation status for seats. If the status is negative, the paid amount will of course be refunded.
Tickets will be delivered BY REGISTERED MAIL after receipt of payment. If the postman does not find anyone at home, he will leave a notification and the delivery can be picked up at the nearest post office within 5 working days.
Tickets are sent at the customer's risk. The sender is only liable to the extent of the liability of Deutsche Post AG for the respective form of delivery.
In case incorrect address details have been provided or the consignment has not been collected from the post, we will carry out two further delivery attempts. The customer is then obliged to contact us e.g. to provide a new delivery address.
A check for completeness of the delivery and corresponding complaint must be made within 14 days after successful delivery by the post office. We reserve the right to refrain from processing complaints submitted after this deadline.
Travel expenses will not be reimbursed in the event of cancellation or postponement of an event. We kindly ask you to enquire prior to your departure whether the event will take place as scheduled at: www.fkpscorpio.com.
Ticket orders can only be processed if all details are complete.
A confirmation will be sent by e-mail as soon as the order is processed.
1. The European Commission offers a platform for out-of-court dispute resolution (OS platform), which is available at www.ec.europa.eu/consumers/odr. Our e-mail address: firstname.lastname@example.org
can also be found in our imprint.
2. We are neither obliged nor willing to participate in dispute settlement proceedings of the European Commission or under the Consumer Protection Act before a consumer arbitration body.